ConnectPls is an internet subscription service that offers wide-range coverage to travelers. With ConnectPls, you can access the internet in over 160 countries worldwide.

ConnectPls offers extensive coverage in more than 150 countries for both the Starter and Premium packages. For a detailed list of countries and to check the specific coverage in each region, please refer to our Coverage Map on our website. This map provides up-to-date information on our network’s reach and ensures you have the most accurate information for your travel needs. Explore our Coverage Map to plan your connectivity across the globe.

Embark on a seamless connectivity journey across Europe and beyond! Our Plus Europe package is not just limited to the conventional European landscape; it extends its wings to embrace a broader geographical canvas. Here’s where you can stay connected:

With all plans, you will have unlimited access. Depending on the country you use the device in, a fair usage or speed cap may be applied. The fair usage policy or the speed cap will depend on the country where you are using your device:

– Group 0 Countries: 

Albania, Antigua, Aruba, Australia & NZ, Austria, Azores, Belgium, Bosnia and Herzegovina, Bulgaria, Canada, Canary Islands, Cayman Islands, Croatia, Cyprus (North Cyprus excluded), Czech Republic, Denmark, Dominica, Estonia, Finland, France, Corsica, French Guiana, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jamaica, Jersey, Kenya, Latvia, Lesotho, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Mayotte, Mexico, Monaco, Montserrat, Mozambique, Netherland Antilles, Netherlands, New Zealand, Norway, Poland, Portugal, Reunion, Romania, Saint Martin, San Marino, Slovakia, Slovenia, Spain, Spain (Inil. Balearic Islands), St Lucia, St Vincent, St. Kitts & Nevis, St. Lucia, St. Vincent & the Grenadines, Sweden, Switzerland, Trinidad & Tobago, Turkey, Turks and Caicos, United Kingdom, US Virgin Islands, Vatican

In the countries mentioned above, you’ll enjoy a truly unlimited online experience. There’s no fair usage policy for these countries. 

– Group 1 Countries: 

Åland Islands (Finland), Bangladesh, China, China.Taiwan, Hong Kong, India, Indonesia, Israel, Japan, Jordan, Korea, Laos, Macao (China), Mongolia, Myanmar, Nepal, Philippines, Qatar, Russia, San Marino (Italy), Singapore, Sri Lanka, Ukraine, Taiwan, Thailand.

The connection will be 4G high-speed with unlimited data in the countries listed above. When your daily data usage exceeds 5 GB, you may experience a decrease in connection speed. If you experience a connection speed drop, you can always contact our support team and the speed can be adjusted again. This is mainly a protection against abuse of non-personal data usage across devices.

– Group 2 countries:

Algeria, Andorra, Angola, Antigua & Barbuda, Argentina, Armenia, Azerbaijan, Bahrain, Bolivia, Brazil, British Virgin Islands, Brunei, Cambodia, Chile, Colombia, Costa Rica, Curacao, Dominican Republic, Ecuador, Egypt, El Salvador, Fiji, Georgia, Guam, Guatemala, Guyana, Haiti, Kazakhstan, Kuwait, Madagascar, Malaysia, Maldives, Mauritius, Montenegro, Morocco, Nicaragua, Nigeria, Oman, Pakistan, Panama, Paraguay, Peru, Puerto Rico, Saint Vincent and the Grenadines, Saudi Arabia, Serbia, Seychelles, Suriname, Tahiti, Tajikistan, Tanzania, Tunisia, Turks and Caicos Islands, UAE, Uruguay, Venezuela, Vietnam, Zambia.

In the countries above below, the connection will be 4G speed for 500MB per day – 256 kbps after the speed limit is reached.

If you plan to use your device mainly in North America, Canada, or Mexico, we can provide you with unlimited access to these countries. Please contact us when subscribing so that we can provide you with the right device.

No! The mobile hotspot device is included in your plan. The device will be delivered to you once you sign-up for a monthly plan.

We have delivery partners in many countries around the world. Even if we don’t have any local partners, we will ship your device to your address. Shipping is included for most locations. Our support team will contact you to arrange details.

You can use your device once you receive it. Your usage will be monitored and your account will be charged for any extra days used during the month that is outside of the plan-included days.

£1.5 / day extra will be charged for the following countries: Algeria, Armenia, Azerbaijan, Bolivia, Bosnia, Georgia, Ghana, Guam&Saipan, Kuwait, Luxembourg, Maldives, Martinique, New Zealand, Oman, Paraguay, and UAE.

£4 / day extra will be charged for the following countries: Antigua and Barbuda, Aruba, Cayman Islands, Curacao, Grenada, Haiti, Jamaica, Seychelles, Suriname, Tahiti, Tajikistan, Tanzania, Trinidad and Tobago, Turks and Caicos Islands.

£6 / day extra will be charged for the following countries: Angola, Anguilla, British Virgin Islands, Saint Vincent, and North the Grenadines.

The device works on Cloud sim technology, which enables it to work with multiple operators/sims, without adding a physical sim in it. There is also a sim slot on the device, and it comes with a backup sim installed in case there is a technical issue with the cloud sim.

Obviously, you do not have to deal with disassembling and plugging in order to use this device. You can only use the service with the device given.

The device will work in most remote areas as it works via multiple operators. However, the quality of the connection will depend on the location.

When you signup for the service, if you select the starter plan, you will make payment for the device deposit with your credit card, we will report and charge periodically to the credit card on file
If no changes to the card, you will not need to do anything on your side.

This depends on the country you order from. It will be delivered in 2-3 working days if it is in Europe, and 4-5 working days if it is in the UK (possibly sooner). We will deliver it to you as soon as possible with our worldwide delivery partners.

Days. The count goes from 00:00 to 23:59, depending on the country you are in.

NO! You can stop your subscription anytime you like

Yes, you can tether your internet if your device is capable of creating a mobile hotspot.

If you cancel your Mobile Router subscription within the first 3 months, a £25 fee will be charged to cover the cost of shipping and returning the Mobile Router. This fee helps us recover the expenses associated with delivering and processing the return of the device.

Shipping fees depend on the coverage area of the product you purchase:

• For Europe & UK Coverage products, free shipping is available only within Europe and the United Kingdom. If the delivery address is outside these regions, our customer support team will contact you regarding an additional shipping fee.

• For America Coverage products, free shipping is available only within the United States. For deliveries outside the US, our support team will reach out to inform you of any extra fees.

If an additional shipping fee applies, you will be notified before your order is finalized.