ConnectPls is an internet subscription service that offers wide-range coverage to travelers. With ConnectPlus, you can access the internet in over 130 countries worldwide.

Checkout the Coverage Map to see which countries are covered for each eSIM package. Please make sure you are viewing the correct package in the eSIM section.

In the countries listed in the Coverage Map, you will have access to high-speed 4G or 5G internet. There are no data limits. If you experience a speed drop, you can always reach out to us via email or phone. If non-personal data usage is detected, there is a possibility that data speed may be reduced. This is mainly a protection against abuse of non-personal data usage across devices. 

We’ll be sending an email with the QR code of the eSIM and manual instructions to use it. After scanning the QR, you will be connected. More detailed instructions will be sent to you.

Absolutely not! We believe in complete freedom and flexibility for our customers. You can begin or end your subscription at your convenience, with no long-term commitments or hidden fees. Enjoy the flexibility to change your plan or cancel at any time without penalty.

Yes, you can use eSim with your device.

Connecting your eSIM is just as simple as clicking a physical sim card. There’s no complicated setup; you use the QR code and get connected. With your physical SIM card inside, outgoing calls and texts will still be made through it.

When you signup for the service, if you select the starter plan, we will report and charge periodically to the credit card on file.

If no changes to the card, you will not need to do anything on your side.

Expect an email containing your eSIM QR code to arrive in your inbox within the next 2 hours.

Days. The count goes from 00:00 to 23:59, depending on the country you are in.

There is no need to ‘return’ the eSIM. If you wish to cancel your subscription, please email [email protected]. Our team will cancel your subscription promptly, and no further charges will be incurred.

Yes, you can share your internet with other devices if your phone has the tethering attribute.

Yes, both SIM Extra and SIM Premium plans include a Fair Usage Policy. Each day, you can enjoy up to 10GB of high-speed data. Once this limit is reached, your connection speed may be reduced for the rest of the day. High-speed access will automatically reset at midnight local time. This helps ensure a smooth and fair experience for all users on the network.