Japan is increasingly popular as an expat destination, particularly following the launch of its Digital Nomad Visa and various skilled worker pathways. Internet infrastructure is world-class — Japan consistently ranks in the global top three for internet speed. The administrative process for setting up local services is more documentation-heavy than most countries, with the Residence Card being the key document.
This guide covers the complete connectivity arc for expats moving to Japan — from the moment you land to having reliable home broadband set up and everything in between.
Key Takeaways
- eSIM via ConnectPls is the most important pre-departure step — arrive in Japan already connected
- The key document for most Japan services is the Residence Card (zairyu card) — plan for 4-6 weeks to obtain it
- NTT Docomo, SoftBank, and au (KDDI) are the main carriers — all with strong Tokyo coverage
- Fixed broadband requires a local address and typically Residence Card (zairyu card) — ConnectPls bridges the gap
- ConnectPls covers Japan with eSIM, SIM card, and portable WiFi subscriptions

Step 1: Before You Leave — Activate Your eSIM
The single most important connectivity action before moving to Japan is activating a ConnectPls eSIM. Land at your destination airport already connected. Navigate to your accommodation, coordinate with landlords or relocation agents, and handle all arrival-day logistics with working data — not airport WiFi or expensive roaming charges.
Step 2: The Residence Card (zairyu card) — Why It Matters for Connectivity
The Residence Card (zairyu card) is the gateway to most Japan services. Without it, you typically cannot open a local bank account, sign a postpaid phone contract, or set up fixed broadband with most providers. Obtaining it requires a confirmed local address and a visit to the relevant authority — the process typically takes 4-6 weeks. During this entire period, your ConnectPls eSIM or SIM card subscription keeps you fully connected without any local documentation.
Step 3: SIM Card — Once You’re Settled

For the first few weeks in Japan, a ConnectPls SIM card subscription gives you a local +81 number and better data value than the eSIM for extended use. ConnectPls SIM cards for Japan don’t require Residence Card (zairyu card) — they work immediately, giving you local network access while you complete the administrative setup.
Step 4: Home Broadband — The Long-Term Solution
For stays of 3 months or longer, fixed broadband in your Japan home is the most reliable and cost-effective connectivity solution. NTT Docomo, SoftBank, and au (KDDI) and other local providers offer packages typically priced at 30-50 euros per month. You’ll need your Residence Card (zairyu card) and a confirmed address for the contract. Once your broadband is live, scale back your ConnectPls subscription to mobile-only for out-of-home use.
ConnectPls provides eSIM plans, SIM cards, and portable WiFi subscriptions for expats moving to Japan — and 100+ countries worldwide. From your first day in Tokyo to your fully settled expat life, ConnectPls keeps you connected at every stage without requiring local documentation upfront. Visit connectpls.com.


